Managed Services

We offer a large range of services from simple IT support to full security and compliance programs.

Fully Managed IT Services

Let SBS be your IT department. Our engineers are committed to deliver the highest quality service and solutions for your business.

We deliver what you need so you can focus on your business.

Predictable cost – so no more surprises when your bill arrives. Your IT spending is defined with our agreements.

Priority Response – Our SLA’s are tailored to your businesses need, to ensure you stay up and running.

Emergency Support – SBS understands that not all issues occur during “normal business hours”. Our managed services are tailored to your needs, even for after hours support.

Engineers – Your business will receive excellent support from our trained engineers.

Online Backup

Whether it be critical work files or family photos, SBS can protect your most important digital assets, automatically and continuously. Most importantly, your encrypted data is stored here in the United States. It is not overseas where some stranger can sort through your digital files. It is safe and secure with an encryption key that only SBS has. You can’t wait until your hard drive fails or a disaster claims your computer equipment.

The key to your business is your data. Keeping your business up and your data secure, online backup is taken extremely serious.

Back Up Today!

Security and Compliance

Many IT providers offer security as an add-on service. For SBS security is the foundation of our partnerships. All of our plans are designed, implemented and monitored with your security as the priority.

Support

Support Process

  1. Call in or Email our system directly – Either way our dispatcher will review the support request, contacting the user if required, and assign the perfect engineer for your issue.
  2. Connect – Whichever method you use, we will evaluate the issue and determine the solution.
  3. Upon Completion – When our engineer corrects your issue, we will confirm with the user that the system is functioning properly before disconnecting or leaving the site.
  4. Satisfaction – SBS strives to be the best. Our support delivers the results your end users expect from your IT department.

Network & Security

SBS offers a wide variety of hardware, software and services that can help mitigate your exposure to today’s Cyber threats. SBS will determine the right solution to fit your business and ensure the safety of your information. Be it proprietary intellectual property or business data, SBS can help you find a solution that will meet your needs and your budget.

Parts/Equipment

SBS offers a complete line of laptops, desktops, servers, switches, firewalls and more, from all major manufacturers as well as custom built solutions. We also sell all the software and hardware necessary to get connected and protect your wired and/or wireless network.

Consulting

Some of our solutions involve other vendors and suppliers. Our engineers will review the options to solve whatever challenge you are facing and present you with a solution that works best for you. We realize that we are not always the best company to provide a particular solution, and we are comfortable with that. Our goal is to give you the best solution(s). Consulting work is performed on an hourly basis. Most IT contract reviews can save our customers more than our fee. Give us a chance, what do you have to lose?

Installations

Some of our solutions involve other vendors and suppliers. Our engineers will review the options to solve whatever challenge you are facing and present you with a solution that works best for you. We realize that we are not always the best company to provide a particular solution, and we are comfortable with that. Our goal is to give you the best solution(s). Consulting work is performed on an hourly basis. Most IT contract reviews can save our customers more than our fee. Give us a chance, what do you have to lose?

Hosting Services

Hosting Services from SBS create a dependable, highly scalable foundation for your most important data, applications and infrastructure. Whether you are an enterprise requiring critical internet network with minimal latency, a large-scale website with mission critical service requirements or a corner store, we have a variety of hosting services to meet your needs.

We will manage, monitor and maintain infrastructure, content and applications on a 24×365 basis, all backed by our enterprise-level security and SLAs.

We’ll handle time-consuming tasks like installation, troubleshooting and maintenance. Plus, we can optionally offer performance recommendations, monitoring and advise you of the best practices.

We can help, no matter what you are looking for. Anything from a simple website to private hosting, we have the solution for you.

Web Design

Our web designers and developers are not only creative, but also technically savvy.

Not only do we know what makes a website work, we know how to make it work. What is more important, we simply love web design!

We have been designing and developing professional, interactive websites since 1995. Our web designers and developers use the latest web design techniques, scripting and programming to ensure that each website SBS produces stands out from the millions of websites on the internet today.

Email Related Services

  • Email Threat Protection

  • Office 365 Email Backup

  • Email Encryption

Microsoft Office 365 Management

We offer full management of Microsoft Office 365. Including Email, Apps, Training and custom automation and integration.