Managed Services
We offer a large range of services from simple IT support to full security and compliance programs.
Fully Managed IT Services
Let SBS be your IT department. Our engineers are committed to deliver the highest quality service and solutions for your business.
We deliver what you need so you can focus on your business.
Predictable cost – so no more surprises when your bill arrives. Your IT spending is defined with our agreements.
Priority Response – Our SLA’s are tailored to your businesses need, to ensure you stay up and running.
Emergency Support – SBS understands that not all issues occur during “normal business hours”. Our managed services are tailored to your needs, even for after hours support.
Engineers – Your business will receive excellent support from our trained engineers.
Online Backup
Whether it be critical work files or family photos, SBS can protect your most important digital assets, automatically and continuously. Most importantly, your encrypted data is stored here in the United States. It is not overseas where some stranger can sort through your digital files. It is safe and secure with an encryption key that only SBS has. You can’t wait until your hard drive fails or a disaster claims your computer equipment.
The key to your business is your data. Keeping your business up and your data secure, online backup is taken extremely serious.
Back Up Today!
Support
If your device can reach the internet, the we can help. Remote Support can be provided faster and more cost-effectively.
SBS is there when you need us.
If your problem cannot be resolved via remote support, we will come to you.
Services from relocating a computer, setting up a server or upgrading systems, we will come on-site to satisfy your need.
Support Process
- Call in or Email our system directly – Either way our dispatcher will review the support request, contacting the user if required, and assign the perfect engineer for your issue.
- Connect – Whichever method you use, we will evaluate the issue and determine the solution.
- Upon Completion – When our engineer corrects your issue, we will confirm with the user that the system is functioning properly before disconnecting or leaving the site.
- Satisfaction – SBS strives to be the best. Our support delivers the results your end users expect from your IT department.
Network & Security
SBS offers a wide variety of hardware, software and services that can help mitigate your exposure to today’s Cyber threats. SBS will determine the right solution to fit your business and ensure the safety of your information. Be it proprietary intellectual property or business data, SBS can help you find a solution that will meet your needs and your budget.
Consulting
Some of our solutions involve other vendors and suppliers. Our engineers will review the options to solve whatever challenge you are facing and present you with a solution that works best for you. We realize that we are not always the best company to provide a particular solution, and we are comfortable with that. Our goal is to give you the best solution(s). Consulting work is performed on an hourly basis. Most IT contract reviews can save our customers more than our fee. Give us a chance, what do you have to lose?
Installations
Some of our solutions involve other vendors and suppliers. Our engineers will review the options to solve whatever challenge you are facing and present you with a solution that works best for you. We realize that we are not always the best company to provide a particular solution, and we are comfortable with that. Our goal is to give you the best solution(s). Consulting work is performed on an hourly basis. Most IT contract reviews can save our customers more than our fee. Give us a chance, what do you have to lose?
